HomeLoanCenter.com FAQs
HomeLoanCenter.com is an online consumer-direct lender and we are powered by the quality of both our people and our technology. There are many things that make HomeLoanCenter.com better for you as you look for a loan and we want you to find the answers to your questions. If you have a question we do not address, please ask us directly!
How is HomeLoanCenter.com different?
Does HomeLoanCenter.com charge an application fee?
My credit is less than perfect. Can HomeLoanCenter.com help me?
What is a direct lender?
How is HomeLoanCenter.com's Personal Rate Quote different?
What is the Personal Loan Center?
How does the HomeLoanCenter.com mortgage process work?
What is CHLOE?
How is HomeLoanCenter.com
different?
HomeLoanCenter.com is an online consumer-direct lender dedicated to bringing you access to the most diverse array of home lending products available in the industry and serving you with unparalleled customer service. Unlike many online lenders, HomeLoanCenter.com is not limited to working with only one type of borrower which means that people of all financial and credit profiles receive the same impressive cost-saving benefits we offer. At HomeLoanCenter.com our loan specialists are here to help you buy a home or earn more financial freedom by using the equity that you've built.
Does HomeLoanCenter.com charge an application fee?
No. Because we are confident in the rates and service we offer, HomeLoanCenter.com does not hold our customers hostage by requiring an application fee. Many lenders require a $200 - $500 fee to apply in order to "hook" consumers into the process, hoping to deter them from going elsewhere even if the experience turns sour. At HomeLoanCenter.com you're free to search loan programs and apply at your convenience without risk or obligation. We trust that you will recognize the value and savings you'll find by applying with HomeLoanCenter.com.
My credit is less than perfect. Can HomeLoanCenter.com help me?
Absolutely. HomeLoanCenter.com has a diverse array of mortgage products that cover a wide spectrum of financial and credit profiles. Our specialty is finding a loan for every home no matter how unique your situation. What's more, our generous satisfaction guarantees apply to every borrower, not just the prime credit consumer. No matter what your situation you can be confident that HomeLoanCenter.com will give you the best program with the best rates and service. Best of all, there's no cost or obligation to apply for a loan or get a custom loan search.
What is a direct lender?
A direct lender works directly with the consumer to originate, process, approve, and fund a mortgage loan. Direct lenders can simplify the mortgage process. Unlike traditional or online mortgage brokers who tend to act as middlemen, simply taking your application and then passing you off to a lender, HomeLoanCenter.com controls the entire process from beginning to end. Because there are no additional layers, direct lenders can often offer consumers better interest rates, better customer service, and more accurate information, meaning you receive real-time rate quotes that are based on your individual information and the personalized service to help you understand your offer completely.
What is the Personal Loan Center?
Once you complete a custom loan search our Personal Loan Center allows you to create a user name and password and save your program search results in your very own online resource center. Your personalized loan center can be accessed at any time - 24 hours a day, 7 days a week - as often as you'd like, and you can view all the loan programs that have been selected for you based on your individual financial and credit profile. And, every time you visit your Personal Loan Center, you can update your programs with the latest rates so you always have an accurate look at your rate and monthly payment.
How does the HomeLoanCenter.com mortgage process work?
We make your mortgage process as painless as possible. HomeLoanCenter.com can process your loan quickly and efficiently without requiring you to ever make an office visit. The entire process can be completed in the comfort of your home or office through email and phone communication. Whether you apply online or over the phone, we will match you with your own personal loan specialist who will guide you through the entire process and answer any questions you may have. Along the way you can check the status of your home loan application by calling your loan specialist or logging on to HomeLoanCenter.com's loan status feature available on our website. We believe that you deserve to know what's happening with your money and we've built our customer service around keeping you informed.
What is CHLOE?
HomeLoanCenter.com's custom-built Central Home Loan Origination Engine (CHLOE) automates many of the common loan processing functions to deliver a smoother process and faster closing times for our customers no matter how complex your credit situation. |
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